Thursday, December 17, 2009
The sector of the homeless population that is most difficult for shelter workers to help is the mentally ill. Their behavior makes it difficult for them to conform to basic shelter rules so most times they remain on the street. I observed an instance of this Wednesday evening when a female shelter guest opted to walk the streets instead of receiving shelter services. She complained that her belongings were too far from where she slept. She wanted to bring a full sized shopping cart into the female sleeping area and park it next to her bed. We allow guest to stage their shopping carts and bikes in a nearby indoor garage area. For her this was unacceptable. I tried convincing her that after something to eat, a shower, and some sleep, she would feel much better. She refused services and left. I felt deflated. My heart is still heavy............. its Friday.